10 Measures By Which To Rate Your SEO Agency
Customer Satisfaction
Your SEO Agency should be able to provide testimonials from satisfied clients. Satisfied clients should be happy with the following points.
http://www.purestone.co.uk/…/many-satisfied-customers
Actual Results
The SEO Agency should be able to provide evidence of ranking improvement. Measures should also cover the volume of traffic and number of conversions.
http://www.purestone.co.uk/…/great-results
Regular Communication
Communication should be regular, frequent and be proactive. Monthly KPI reports will show how well your agency
measures against agreed targets.
http://www.purestone.co.uk/…/monthly-kpis
Understanding Your Business Model
There are 4 key online business models. Can your SEO agency name them and explain the differences between the measures?
http://www.purestone.co.uk/…/what-do-you-want-from-your-site
Understanding Your Customers
Your SEO agency should be able to provide evidence of creating visitor personas for your site. Who uses your site? What do they want? How do they get what they want and convert?
http://www.purestone.co.uk/…/who-are-your-customers
Structured Strategy
SEO is not rocket science, but your SEO agency should provide a structured approach to optimisation. How will they increase visitors? How will they improve targeting?
http://www.purestone.co.uk/…/use-tried-and-tested-methods
It is Impossible Guarantee Relevant Number 1 Rankings
Beware of any agency guaranteeing number 1 spot. Is this term useful to you? Will it drive targeted traffic to you? Why aren’t your competitors there?
http://www.purestone.co.uk/…/watch-out-for-cowboys
Provide Clear, Reasonable Pricing
SEO is very labour intensive for the agency. The cheapest option is not always the best investment. If you receive a very cheap quote ensure you understand a full breakdown of what you get.
http://www.purestone.co.uk/…/avoid-really-cheap-quotes
Have the Ability to Link into Current Trends
Social Media is a good way of driving targeted visitors through to your site. There are many simple ways of linking SEO with Social Media to improve visitor conversions.
http://www.purestone.co.uk/…/link-with-twitter-and-facebook
Offer a Range of Service Levels to Match Your Requirements
SEO should be tailored to your needs. Ensure that your agency understands how you work to get the most out of SEO.
http://www.purestone.co.uk/…/fully-managed-or-standard-service
Anyone for some doom & gloom? Not us.
Everyone else is talking about it, so in an effort to keep up with the Joneses, we’re jumping on our very own recession soap box and venting our economic spleen. However, contrary to the media and their continual doom and gloom mongering, we’re relatively upbeat about things and for good reason too. A small part of this is about being good old-fashioned Brits, stiffening the upper lip and staring downturn in the face but the larger part of it is the fact that the online marketing industry is in good shape.
All of the marketing industry rags and analysts are predicting that the axe will fall hardest on the traditional side of the marketing mix. PR, press advertising, exhibitions, direct mail are all cited as beginning to feel the pinch and this is predicted to continue. It’s quite clear why this is the case: it basically boils down to measurement and how much bang you can get for your marketing buck. PR and press advertising can be incredibly effective at building brand awareness and blanketing a market sector but they’re not cheap exercises. When purse strings have been tightened, marketers have to look at activities that they can genuinely quantify, measure and justify back to the business. Simple stuff really , such as if I spend £1 how much will I make in return?
The answer to this question is far more attainable with online marketing than traditional. The analytics coupled with much better economies of scale make activities such as e-mail marketing, website development and search engine optimisation/PPC far more attractive to businesses. That is why the online advertising and email marketing industry are still posting big growth figures and by all accounts, recession or not, this will continue throughout 2009.
It’s very hard not to get embroiled in conversations regarding the economy at the moment because the media make it unavoidable, it plays on a continual loop 24 x 7, newspapers, radio, television and online. However through talking with our clients we’ve found that, in the main, the mood is cautionary as opposed to panic stations. I think everyone understand that things may get worse before they get better, but as long as we’re all sensible then the cogs will keep turning and there is still good business to be made – in fact many would argue that a period of downturn is the best time to market your wares!
James Smee, Director of Optimism