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	<description>the customer engagement agency</description>
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		<title>Person Profile: Tim Young &#8211; Purestone Web Developer</title>
		<link>http://www.purestoneblog.co.uk/2011/06/person-profile-tim-young-purestone-web-developer/</link>
		<comments>http://www.purestoneblog.co.uk/2011/06/person-profile-tim-young-purestone-web-developer/#comments</comments>
		<pubDate>Tue, 14 Jun 2011 11:01:39 +0000</pubDate>
		<dc:creator>Anni</dc:creator>
				<category><![CDATA[Agency]]></category>
		<category><![CDATA[Customer Engagement]]></category>
		<category><![CDATA[Customer Relationship Management]]></category>
		<category><![CDATA[Design/Creative]]></category>
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		<category><![CDATA[Tim Young]]></category>
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		<description><![CDATA[Tim Young recently joined Purestone as a web developer within the design and development team. Here are his thoughts on what it takes to be a developer and what he has been working on so far at Purestone&#8230;. What did you study, and why? My education was more in the art and design side of [...]]]></description>
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		<title>Consumer Writes&#8230;</title>
		<link>http://www.purestoneblog.co.uk/2011/06/consumer-writes/</link>
		<comments>http://www.purestoneblog.co.uk/2011/06/consumer-writes/#comments</comments>
		<pubDate>Mon, 06 Jun 2011 15:39:14 +0000</pubDate>
		<dc:creator>Simon</dc:creator>
				<category><![CDATA[Customer Relationship Management]]></category>
		<category><![CDATA[Marketing Strategy]]></category>
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		<category><![CDATA[Customer Insight]]></category>
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		<category><![CDATA[online customer engagement]]></category>
		<category><![CDATA[Simon Butler]]></category>

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		<description><![CDATA[It was 60 years ago that Bill Haley &#38; ‘rock ‘n’ roll’ music created a generation gap between young people and their parents. Today, the use of digital media is creating a new generation gap &#8211; the digital “divide” – not just in accessibility but in how the generations use those technologies. The willingness to [...]]]></description>
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		<title>From engagement to sale, the story everyone wants to tell</title>
		<link>http://www.purestoneblog.co.uk/2010/03/from-engagement-to-sale-the-story-everyone-wants-to-tell/</link>
		<comments>http://www.purestoneblog.co.uk/2010/03/from-engagement-to-sale-the-story-everyone-wants-to-tell/#comments</comments>
		<pubDate>Wed, 17 Mar 2010 10:17:13 +0000</pubDate>
		<dc:creator>Nick</dc:creator>
				<category><![CDATA[Customer Engagement]]></category>
		<category><![CDATA[Customer Relationship Management]]></category>
		<category><![CDATA[Marketing Strategy]]></category>
		<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.purestoneblog.co.uk/?p=91</guid>
		<description><![CDATA[My starting point for this post was the desire to paint a picture of the ideal online customer engagement cycle – a sound strategy, intelligently and tactically implemented&#8230; Bear with me, sounds like the start of a sales pitch I know, and it kind of is, but it’s also hopefully a useful exercise (and of [...]]]></description>
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